Yes, we’d love to. Definitely. Connect with us via online chat (bottom right), WhatsApp, Discord, email at get@wpcare.ai, or call us directly at +420 601 115 811. We’ll review everything and tailor the perfect solution.

Absolutely.
Absolutely. In every WordPress Support Plan we’ll handle everything for your convenience. Your websites will be migrated to us within 24 hours, and then we’ll work magic to boost your site’s speed.

In safe hands!
We host them in the EU, specifically in the Czech Republic and Germany, following the highest GDPR security standards. Your personal data protection is always our top priority. You can also ask us to host the website on servers in your country to meet your legislation (for example PIPEDA).

Of course.
For Headless WordPress, we sepcificaly designed the WordPress Care VIP Plan. We use Cloudflare Workers strategically placed around the globe to give your headless website the fastest speed globally. Our backend, however, is hosted on servers in the Czech Republic and Germany to ensure the best data protection and is entirely GDPR compliant. You can also ask us to have the backend hosted on servers in your country to meet your legislation.

Yes.
We’re happy to give you a 5% discount on annual payments. This applies to all WordPress Care Plans.

Unfortunately, discounts don’t fit with our commitment to quality. Instead, we reinvest much of our earnings into researching, developing, and maintaining top-tier solutions that benefit all our customers. Offering discounts would prevent us from growing to serve you even better, so you’ll find more excellent value in what we offer than in discounts.

We think differently. Our priorities and breadth of knowledge go beyond typical companies. Artevio, the company behind WPCare, spent 15 years managing ad campaigns, uncovering why some fell short. The reasons often included slow websites, poor maintenance, and inexperienced technical teams who didn’t understand the impact of a website’s performance on revenue, ads, and overall business success. Many businesses also had web managers who couldn’t explain what was going wrong, making it challenging to implement the necessary changes for success.
WPCare’s WordPress Support Plans were created to eliminate these barriers and ensure your business can achieve its full potential. Read more in the Wordpress Customer Support Story section, and if maximizing your profits excites you, we know exactly what you need.

Our unique selling point is our patient, clear support that ensures you genuinely understand what’s going on – a rare quality among hosting providers. We also offer regular, diligent website monitoring, giving you a sense of control and security, and fast issue resolution. But what truly sets us apart is the unmatched speed we guarantee for your website and the extraordinary security that comes with even our basic WordPress Care Plans. With us, you can be reassured of a fast and secure hosting experience.
For a detailed comparison of our WPCare service with standard hosting, visit our WPCare Enterprise WordPress Hosting vs Web Hosting page. This resource will help you understand the unique advantages of our service and make an informed decision.

No.
Our experienced professionals specialize entirely in WordPress. It’s a fantastic system that allows you to build anything a great website needs. It just takes the right expertise to make the most of it.

No.
Email hosting is not part of our vision for delivering a fast, secure, and stable website. Trust us. There are unmatched excellent email services on the market today. We recommend Office 365 or Google Workspace.

Absolutely!
Security is one of our top priorities. Each WPCare website benefits from a network-level and website-level Web Application Firewall (WAF) and real-time malware scanning at the server level.
And that’s just the start.
Discover more about our robust protection on the WordPress Security page.

We leverage cutting-edge technology.
With tools like NVMe disks, Graid, Litespeed,  Cloudflare, and QUIC.cloud we deliver unparalleled speed.
You can explore more details in our WordPress Enterprise Hosting section.

With any WordPress Care Plan, you’ll receive updates for WordPress core, plugins, and themes, even the premium ones. We handle all licensing for you, so your website always has access to the latest version of premium plugins and themes. It’s all part of any plan.
And, of course, if an update causes incompatibility issues and breaks your site, we will fix it before pushing it to production.

Yes, and it’s exceptional!
You can trust that our support team is always ready to provide the best assistance. Our support is always clear and helpful. Whether you have a question or a problem, call us at +420 601 115 811, and we’ll make sure everything gets sorted out. We’re here for everyone, including those who are not yet our clients, because we value your time and your needs.

In most cases, immediate updates are unnecessary unless there is a security issue. It’s best to wait a few days after a new update is released to allow any bugs to be fixed. As a result, there might be plugins on your site that need updating for a short time. We thoroughly test everything across our network first and roll out updates after verification, typically within a week.

Plenty! 
However, plugins are not automatically installed on every website, as not all require them. But if you need any premium plugin from our selection for your site, just let us know, and we’ll gladly install it.

Unfortunately, no.
While we do our best to accommodate your needs, this isn’t feasible. We reserve a specific number of hours each month for each customer to ensure we have dedicated time for them. Allowing hours to roll over could lead to scheduling chaos and prevent us from fulfilling all our commitments. So, sadly, this isn’t something we can offer.

Unfortunately, this isn’t possible.
As explained previously, we dedicate specific hours to each client monthly. If you need more hours, you can purchase additional time or consider upgrading to a more advanced plan that provides more hours.

Shortly – prevention of misuse.
We’ve had clients who used our lower-priced plans just to get a quick fix for issues that would have cost them much more through a developer. After resolving the problems, they canceled the service without a second thought. To prevent misuse and ensure that our service remains available to those who genuinely value it, we’ve set a 12-month minimum. If you cancel early, you must pay for the remaining time.
But don’t worry—you won’t want to cancel once you realize the immense value our service brings to your business.

We don’t handle custom development beyond the scope of WPCare’s usual services. That said, your satisfaction matters to us. If you need custom design or programming, just let us know, and we’ll recommend a trusted partner who can provide exactly what you’re looking for.